We know What you Want...Frequently Asked Questions

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The questions listed below are desgined to help assist you in using the services currently offered. If the question you require answering does not appear below please have a look in the forums, failing all that then email Support with your question.

Q. How do I restrict access to a portion of my web site?

Q. Can I access my account with Telnet?

Q. Can I customise the provided formToXML script for webmail forms on my site?

Q. How do I restrict access to a portion of my web site?
A. You can restrict access to sections of your web page in many ways. Perhaps the easiest is to use HTTP Basic Authentication. This technique instructs the server to challenge a visitor to any defined portion of your site, the visitor will have to provide a username and a password before being allowed to view files in that section. To setup this security feature you need to put a file in the directory you wish to protect called ".htaccess". Any files in this directory or any directory contained within it will then be protected by the username/password challenge. See HTTP Basic Authentication for more details.

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Q. Can I access my account with Telnet?
A. Yes - see Telnet Access

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Q. Can I customise the provided formToXML script for webmail forms on my site?
A. Yes, we use our formToXML script for webmail forms. Click here for details on how to use it.
Please note that we do not provide support for customers wishing to adapt this script for their own use, at least not as part of the normal charging structure, that is an hourly rate for special customisation of these scripts would be charged.

Full package members have full access to their CGI-BIN and therefore can install any scripts they desire as well as using those provided by ourselves. We are open to suggestions for scripts that should include or provide, together with enhancements to existing scripts.

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